You may exchange or return items within 14 days of delivery for a full refund. All merchandise must be returned in NEW CONDITION (unwashed, unaltered with the original tag attached). Any return received with stains, pet hair or smoke will be returned to the customer and subject to charge the shipping. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All sales items are FINAL.
All orders will be shipped within 3 business days of the order.
We can ship to virtually any address in the US. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Shipping date estimates may appear on the shipping quotes page.
Please also note that your order may not be shipped as quickly as normal during the shows. Your patience is greatly appreciated and we will do everything possible to process and ship your order as soon as possible.